Business Telephones

	The iDCS Series are keysets with distinctive design. They offer the perfect blend of design, functionality, and style. To view the full line of keysets and review product information, click here to download our brochure.
	The iDCS 100 Phone System is not only IP-Enabled (VoIP) but it is also the most robust and technologically advanced telephony system available. This is the smart choice for your company's bottom line. The single cabinet design is easy to use and efficient. It can be expanded to meet your growth and it protects any initial investment you have made in Samsung by allowing the resue of existing Samsung equipment and phones. For detailed product information click here! or call (920) 330-9600 to discuss how this phone system would benefit your business. User Guide
	The iDCS 500 Phone System is Samsung's premier communications platform designed to meet the current and future needs of medium to large companies. The IP-Enabled (VoIP) platform allows for both local and remote connections, centralizing your operations. The iDCS 500 also provides full support for Samsun's E-Mail Gateway and OfficeServ™ Wireless, a wireless mobility solution that meets your company's mobility needs and keeps your employees in touch, no matter where they are. For detailed product information click here! or call (920) 330-9600 to discuss how this phone system would benefit your business. User Guide
	The OfficeServ™ Call application is the Samsung iDCS solution for managing the converging business challenges of communications and information. It seamlessly links two previously separate systems - your telephone system and your personal computer, therefore providing the best of both worlds for your business operations. For detailed product information click here!
	The OfficeServ™ Dataview application is the Samsung solution for live monitoring and historical reporting on IP-enabled iDCS and OfficeServ platforms. Providing comprehensive information and statistics, Dataview gives call centers increased functionality and greater efficiency. For detailed product information click here!
	The OfficeServ™ Link/EasySet is an application gateway that provides the interface between other software applications (both Samsung and third party) and the Samsung iDCS product line of telephone systems. IT is a software application that links the telephone system to a Windows®-Based computer that is dedicated to the sole use of OfficeServ applications. The computer then becomes an application server for the family of OfficeServ applications. For detailed product information click here!
	The OfficeServ™ Operator application provides a complete call control solution for business operators and receptionists. Combined with a Samsung iDCS telephone system, this Windows®-based attendant console equips your frontline staff with all the power needed to manage high-volume call traffic professionally and smoothly. For detailed product information click here!
	The OfficeServ™ Softphone transforms a personal computer into a powerful communication tool with a full range of Samsun's iDCS telephone features. Softphone is a Voice over IP (VoIP) application that enables iDCS 500 R2 or 100R2 users to communicate with the switch over the LAN or WAN from their PC. With a USB headset or handset, the Softphone provides virtually identical functionality as the ITP-5012L and ITP-5021D desktop ITP telephones. For detailed product information click here!
	The SVMi-4E, Integrated Voice Processing Platform is built with the reliability and features found in larger systems, specifically designed to function with the Samsung iDCS100. This unit will handle up to 100 mailboxes, 2.5 hours of message storage, and offers a full auto attendant. For detailed product information click here! User Guide
	The SVMi-8E, Enhanced Integrated Voice Processing Platform adds capabilities of up to 1000 mailboxes, support for Samsung's E-Mail Gateway, Fax-on-Demand, Network Mailboxes, and LAN connections are just a few of the comprehensive set of features that make the 8E unlike any other voice processing platform in today's market. For detailed product information click here! User Guide
	The SVMi-16E Premier Integrated Voice Processing Platform expands by offering 1000 mailboxes and is specifically designed to work with the Samsung iDCS500 system. For detailed product information click here! User Guide
	OfficeServ™ 7200, Converged Communications Platform. Welcome to the world of convergence - voice, data, wired, and wireless. This advanced system offers IP-based wired and wireless flexiblity, traditional voice communication, voice over IP (VoIP), IP-based data and wireless solutions through a wireless LAN. - For detailed product information click here! User Guide
	OfficeServ™ 7400, Enterprise IP Solutions - For detailed product information click here! User Guide OfficeServ™ Wireless, Enterprise In-Building Mobility Solutions Detailed Product Information User Guide

Service & Product Information

Technicians & Staff Information